Effective Date: 1st October, 2025

Proxima Ship Service (“Proxima”, “we”, “our”, or “us”) values your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we handle your information when you use our website (proximashipservice.com) or contact us via email or phone.

By using our website or contacting us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We do not actively collect personal data through our website. The only information we receive is what you voluntarily provide when contacting us via:

• Email
• Phone

This may include your name, email address, phone number, company information, and any other details you choose to share with us. We do not use forms, tracking scripts, cookies, Google Analytics, or any third-party services that collect information about your browsing.

2. How We Use Your Information

We use the information you provide only for purposes related to our services:

• Responding to your inquiries and providing the services you request
• Communicating important updates about our services
• Fulfilling any contractual or legal obligations

We do not sell, trade, or share your personal data with third parties for marketing purposes.

3. Legal Basis for Processing

Under Egyptian and UAE law, as well as applicable international standards (including minimal GDPR principles for EU/UK users), we process personal data only when necessary to:

• Respond to your communications
• Provide our services
• Comply with legal obligations

Since we do not actively collect data from EU or UK residents via the website, no additional GDPR data processing applies.

4. Data Security

We take reasonable technical and organizational measures to protect the information you provide from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission or storage over the internet can be guaranteed completely secure.

5. Data Retention

We retain your personal information only as long as necessary to provide our services or comply with legal obligations. Once your information is no longer needed, we securely delete or anonymize it.

6. International Transfers

Proxima is headquartered in Egypt with an office in UAE. Any information you provide may be processed in these locations. We ensure appropriate safeguards are in place in line with applicable privacy laws.

7. Your Rights

Depending on applicable law, you may have the right to:

• Request access to the information we hold about you
• Correct or update your personal information
• Request deletion of your data

To exercise your rights, contact us using the information below.

8. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

Egypt Office: 9 Dr. Hussein Hassab, Alexandria Phone: +20 105 06 22 776

U.A.E. Office: Prime Tower, Business Bay, Dubai Phone: +971 52 162 7215

Email: agency@proximashipservice.com

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any significant changes will be posted on this page with the updated effective date. Continued use of our website or services indicates your acceptance of the updated policy.